Help Desk
Refund policy
30 days
You have 30 days from the day your order arrives to request a return. If your order comes in more than one package, the 30 days start when the last package arrives.
Condition
Items must be unworn, unwashed, and in their original packaging with all tags still attached.
If we got it wrong
If your item arrives damaged, defective, or is not what you ordered, it is on us. We will send you a prepaid return label or simply refund you, whichever is faster. You pay nothing.
If you changed your mind
No problem. Request a return within 30 days of your order arriving and send the item back. Return shipping is at your cost.
We never charge a restocking fee
Not ever, for any reason.
Final sale items
These items cannot be returned:
- Intimates, underwear, and sleepwear
- Bodysuits
- Swimwear
- Face masks
- Beauty and cosmetics
- Jewelry
- Clearance items
If a final sale item arrives damaged, defective, or is not what you ordered, “If we got it wrong” above still applies.
Refunds
Once your return reaches us and is checked, we will refund your original payment method within 10 business days. Your bank may take a few days longer to show it.
How to start a return
Email adrian@absolute-discounts.com with your order number and which items you would like to return. We will reply with return instructions for your item. Please send your item back within 7 days of getting those instructions.